Hello, i have a big problem, hopefully someone has an idea of what to do.
ok here is what happened, first the system i am working on had a virus and it infected the wininet.dll file which could not be cleaned, or deleted. after reading some forums i found a solution to rename the file in safe mode and then copy a clean version of the file from a site they listed.
i did this and now when i try and start the computer i get the following error:
Stop: c000021a {fatal system error}
the windows login process system process terminated unexpectedly which a status of 0x0000005 (0x00000000 0x00000000).
The system has been shut down
it just stays on this blue screen.
now it does this at normal boot, and safe mode, so i cannot get into the system to delete the file and restore the old file.
the computer is running XP Home SP2 - but the computer only has the cd's provided by Dell that does a reformat to factory settings.
does anyone know how i can get into windows or a comand prompt so i can fix the file?
I cannot reformat the drive, there is alot of data on it, does anyone have any idea??