Hades Posted May 16, 2004 Author Posted May 16, 2004 no, the cancellation fee was $150; since my bill runs from the 1st of the month until the end, i have to pay this month's as well even tho i no longer have the phone.
Dave Posted May 16, 2004 Posted May 16, 2004 Probably because they subsidise the phones so much, if they let you cancel the contract for free then they'd be losing an awful lot of money.
Tesseract Posted May 16, 2004 Posted May 16, 2004 God, I hate cellphones.Whats your favourite company?Some dont give you half of what they offer.
Tesseract Posted May 16, 2004 Posted May 16, 2004 Do you have a problem with paying it now Hades? Serious question.
Hades Posted May 16, 2004 Author Posted May 16, 2004 no, i was very unhappy with the billing cycles. three separate times i called the company and spoke to a representative who was suppose to change my account and downgrade my plan for me but failed to. this added $15 a month onto the bill. Also, when my last phone broke, i purchased a new phone. it was a cameraphone for $30.why not right? U never know when a girl's shirt is gonna come off. they installed a plan without my consent for unlimited picture sending at a cost of $15 a month. So now i was paying $80 a month for a phone bill which should not have been over $20. ive been wanting to cancel the phone for quite some time due to their negligance. I was a customer of sprint and will not consider getting another cellular phone until i see that its a necessity of my life.
Radical Edward Posted May 17, 2004 Posted May 17, 2004 no, i was very unhappy with the billing cycles. three separate times i called the company and spoke to a representative who was suppose to change my account and downgrade my plan for me but failed to. this added $15 a month onto the bill. Also, when my last phone broke, i purchased a new phone. it was a cameraphone for $30.why not right? U never know when a girl's shirt is gonna come off. they installed a plan without my consent for unlimited picture sending at a cost of $15 a month. So now i was paying $80 a month for a phone bill which should not have been over $20. ive been wanting to cancel the phone for quite some time due to their negligance. I was a customer of sprint and will not consider getting another cellular phone until i see that its a necessity of my life. since they are doing stuff without your consent, you should see what there are in complaints procedures and so on. I know this sort of thing is heavily frowned on in the UK. something similar happened to my parents over their gas bill and they got about 6-8 months of free gas out of it, since all previous charges were refunded.
Sayonara Posted May 17, 2004 Posted May 17, 2004 If he was in the UK he could just switch to Virgin Mobile and send a big "thanks, but f**k you" card to his old provider.
Sayonara Posted May 17, 2004 Posted May 17, 2004 If he was a dragon he could fly around their central offices, frying them with his firey breath.
Tesseract Posted May 17, 2004 Posted May 17, 2004 Yes, quite so. Why the hell does Hades say ouch in his tittle if he wanted to cancel his phone so badly?
Tesseract Posted May 17, 2004 Posted May 17, 2004 Oh wait is that $250 American........ouch.Well still better than paying $80 forever.
Hades Posted May 17, 2004 Author Posted May 17, 2004 since they are doing stuff without your consent, you should see what there are in complaints procedures and so on. I know this sort of thing is heavily frowned on in the UK. something similar happened to my parents over their gas bill and they got about 6-8 months of free gas out of it, since all previous charges were refunded. yes, they offered me compensation. the cust. serv. rep was willing to reimburse me for the overbilling charges ive incurred since the new contract. i figured that i could accept this credit from sprint somewhere in the amount of $100, and then cancel the entire plan later that week so i would only owe them $150 for the remainder of the balance, but it wouldnt work. virgin mobile does sound like a good idea; the g/f has one and loves it.
Tesseract Posted May 17, 2004 Posted May 17, 2004 And its also a good idea much better than cellphone I suppose. Anyone know why its called cellphone?
Dave Posted May 17, 2004 Posted May 17, 2004 Probably because the areas of coverage are organized into cells.
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