Sky or Virgin?

[sunshaker]

I have been with virgin media for 7 years paying £70 for large tv package 50 meg broadband and phone line(no films).

 

I decided to go to sky as they were offering a deal for a year £47.50 "large tv package +all film chanels 16meg broadband and phone line, With this i would have saved £23.50 a month.

 

The change was going to happen tomorrow, Virgin just phoned me and offered me large tv plus all film channels 150 meg broadband and free phone line for the same price £47.50.

 

Looks like I am staying with virgin, Sometimes it is worth threatening to leave to get the best deals from these providers

[imatfaal]

I have been with virgin media for 7 years paying £70 for large tv package 50 meg broadband and phone line(no films).

 

I decided to go to sky as they were offering a deal for a year £47.50 "large tv package +all film chanels 16meg broadband and phone line, With this i would have saved £23.50 a month.

 

The change was going to happen tomorrow, Virgin just phoned me and offered me large tv plus all film channels 150 meg broadband and free phone line for the same price £47.50.

 

Looks like I am staying with virgin, Sometimes it is worth threatening to leave to get the best deals from these providers

 

When dealing with my company I would then change to Sky purely for the fact that Virgin did not offer me the reduced rate initially (personally for home I couldnt be bothered with hassle of changing). The shock when you tell Virgin that you are still changing and they ask why - "well you could have been giving me cheaper rates for the last year - but you decided not to. If you want to keep customers make sure that others aren't under-cutting you - don't just rely on customer inertia and ignorance."

 

You will note that one of the large histreet banks is now running this as their major ad-line; we don't give special deals to only news customers but to our loyal customers. Almost certainly rubbish - but it catches the same zeitgeist.

[DrP]

I feel the same as imatfaal here.... I'd be asking why they were fleecing you for years until you found out you could get it cheaper. You might get further discounts.

[sunshaker]

I have been with virgin media for 7 years paying £70 for large tv package 50 meg broadband and phone line (no films).

 

I decided to go to sky as they were offering a deal for a year £47.50 "large tv package +all film chanels 16meg broadband and phone line, With this i would have saved £23.50 a month.

 

The change was going to happen tomorrow, Virgin just phoned me and offered me large tv plus all film channels 150 meg broadband and free phone line for the same price £47.50.

 

Looks like I am staying with virgin, Sometimes it is worth threatening to leave to get the best deals from these providers

I thought I was staying with virgin media but sky have just phoned and reduced their package to £40 and the first 3 months free.

Now i await virgins next call perhaps they may pay me.

[Delta1212]

I thought I was staying with virgin media but sky have just phoned and reduced their package to £40 and the first 3 months free.

Now i await virgins next call perhaps they may pay me.

And this is why I wouldn't switch anyway on principal if my company offered a better deal to keep me, because they all do it. There'd be no one to comfortably switch to to make a principaled stand. It'd be a bit like finding out my shoes were manufactured by children in a third world sweat shop and buying a different brand of shoes that were manufactured by children in a third world sweat shop in protest.

 

Plus, they frequently give new customers deals that they absolutely could not afford to sustain over the long term because they know it's easier to retain someone you got in the first place with a seriously underpriced deal than to get someone to switch to a service with a consistently slightly better deal. Like offering three months free or free HBO.

 

If people shopped around for the best deal at all times and switched whenever they found one, rather than only shopping around when they'd already decided to switch and then latching on to whatever the best special at that moment was, cable pricing would be different. But that's a hassle, so it's not how people shop for cable packages, and since that's not how people shop for them, anyone who tries pricing them that way is going to lose business, regardless of how many people say that's what they'd really like.

Edited March 21, 2015 by Delta1212