Soundbox error 110

[genic]

hi sorry dont know if this right place to type this message but im looking for some help with soundbox addon for ipb?

i have added the radio info that soundbox needs and the radio player working fine but i get this error on soundbox and my radio stats do not work ?

Soundbox Message:

Warning:
Could not establish a connection to the server...

Error Report:
. Connection timed out (110)

I have tryed loads to fix this prob and cant seem work it out any help would be great

 

many thanks

[Sensei]

I have no idea what soundbox is, but timeout error might be caused by obsolete version of software.

It is probably calling home server,

which is not longer supported (because they f.e. changed protocols),

and never manage to establish connection.

 

Similar effect might be if firewall disallowed connection.

Did you pass through software in firewall?

 

You should contact authors of this device/software and ask them for a help, and/or download the latest version of their software.

 

Personally I would look to what address/port software is trying to connect, in firewall, packet log viewer..

Then try to ping that address/port manually, to see if it's even possible.

Edited May 26, 2015 by Sensei